Field Service Engineer Technician
Onshore applicants only
Visa sponsorship
Engineering · Auckland, New Zealand · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
Do you install and fix production line machines? A growing technology company in Auckland is hiring a full-time Field Service Engineer Technician. Its clients work in manufacturing, food and beverage, packaging and automation.
Most of the equipment is coding, marking, laser and labelling technology. The machines are electro-mechanical, and software is a big part of them. You will install systems on your own, connect software, do repairs, train customers and give help desk support. You will also travel often, around New Zealand and to Pacific Islands like Fiji, Samoa and Tahiti.
The company is an Accredited Employer with Immigration New Zealand. That status lets it sponsor workers on the Accredited Employer Work Visa (AEWV). For this job, you need to be already in New Zealand and hold immigration credentials to live and work there.
Get an English CV ready that lists your coding and labelling installs, the years you have done this work and your on-call experience. Use Build AI CV to write your field technician CV in simple, clear English.
Key Responsibilities
- Install coding and vision systems (electronic and mechanical) on production lines by yourself, and connect their software controls
- Install coding and labelling software by yourself
- Follow technical manuals, schematics, diagnostics and electrical principles to finish installs
- Train customers and internal service and sales staff to use the equipment safely and correctly
- Support customers and other field technicians before sales, after sales and on the help desk
- Fix electrical and mechanical faults: troubleshoot, replace parts, do wiring, change modular components and upgrade software and firmware
- Do Factory Acceptance Testing before shipping, and production test runs at customer sites
- Do planned follow-up service and maintenance so there is less downtime and fewer production losses; keep stock movement and workflow records correct and on time
Requirements & Eligibility
- Relevant university qualification
- At least 5 years of experience with installing and supporting industrial coding and labelling technologies and their control software
- Proven fault-finding skills for joining coding software with coding and marking equipment
- Able to work remotely and unsupervised
- Willing to work outside normal hours, including on an on-call roster
- A valid driver licence
- Immigration credentials to live and work in New Zealand, and a valid passport at all times
Apply: Apply by email · WhatsApp
Visa guide: AEWV Guide for Indonesian Workers